Contact Us

Have You Got a Question, Comment, Concern? We're All Ears.

At Chicopee Savings Bank, we take great pride in being a bank for the people. That means we listen to what you say in order to provide you with excellent accounts and services. If you have a question or comment, or you just want to tell us how we are doing, we hope you'll share it with us using one of the methods below. We can't wait to hear from you!

Mailing Address:

70 Center Street, PO Box 300

Chicopee, MA 01014-0300

View Branch Locations

Connecting All Offices


Toll Free: 1-800-662-0974

Fax: 413-683-3892

24-Hour Access Line

1-888-PLUS-CSB (1-888-758-7272)

Lost or Stolen ATM/Debit Card


Activate your ATM/Debit Card PIN or Change PIN Request



Prior to your trip, please call us during business hours at (800) 662-0974 or (413) 594-6692 or use the electronic form to the right to ensure your ATM/debit card may be accessed. Please provide location and dates of travel.


Complete the address change form and send it to us by fax 413-683-1218, mail (attn: eBanking Department) or using this secure email link.

Sending Secure Documents?

Click Here to register for or login to Secure eMail

Identity Theft Resources

Click Here for some great resources related to Identity Theft Protection.

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